Frequently Asked Questions

XR Shirts use proprietary 3D augmented reality technology to give you the most personalized apparel experience possible. When having your personalized QR code scanned, you will want to make sure that the QR code is visible and mostly flat without too many wrinkles in the apparel item. Make sure to choose the size that fits you best as if you were purchasing a normal apparel item.

When using, you will first scan the QR code using your mobile device camera or application which will bring you to your 3D Animation. Once scanned you will need to allow camera access and align the watermark with the QR code to unlock your 3D Animation.

*Please note that XR Apparel does not process orders if they include defamatory, harassing, threatening, harmful to children, unlawful, constitutes a glorification or incitement of violence, invasive of privacy, in violation of anyone’s rights, including privacy or publicity rights, abusive, inflammatory or otherwise objectionable by fair and reasonable community standards within the Message Text or 3D Animation. If someone emails in saying that they feel threatened by your 3D Animation, XR Apparel may require that you change your 3D Animation. This is on a case by case basis.

If you have any other questions or concerns, please fill out a Support Ticket.